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#iconohash presents #custserv

Scroll down for the #custserv conversation report for September 16th, 2018 EST.

iconohash

the world's conversation archive

#custserv for September 16th, 2018EST

01
26th

coming together

When it comes to participants, we ranked 26th among 451 conversations.

26th

participating

In terms of the number of posts, we ranked 26th out of 451 conversations that took place.

29th

amplification

This conversation ranked 29th out of 451 in terms of the amplification of ideas & content.

how we participated. Here's how participants reacted & engaged each other

Reactions
35%

Amplified

There were 59 reshares, 35% of posts, during the course of the conversation.

1%

Engaged

1% of participants in this conversation engaged each other 2 times.

81%

Content

81% of participants in this conversation shared a total of 19 unique pieces of content.

quick facts.

Here are the basic facts of the conversation for for September 16th, 2018.

0
Active
Participants
0
Posts
Total

meet the influencers the movers and shakers of #custserv

02

the top of the list. Top influencers in the chat

IMPACT
@Hyken

@Hyken

Shep Hyken
Shep Hyken, customer service and experience expert, keynote speaker and NYT bestselling author, helps companies deliver AMAZING customer service experiences!

@rbacal

@rbacal

Robert Bacal
Author, Trainer, customer service, management, performance appraisal,leadership,difficult customers

@ipfconline1

@ipfconline1

ipfconline
Création de Sites Internet Formation et Conseil Informatique #ecommerce #webmaster #seo #DigitalMarketing #foad #seriousgame #AI #BigData

about the participants. let's take a look at everyone who show'd up

03

top professions what are they doing when they're not in #custserv

insight

  the top participating professions
out of 32 total

marketing
blogger
consultant
ceo
trainer

gender an estimation of what the gender break down looks like
= 1 men or women

insight

Women

Men

about the content. the best content that was shared

04

chat growth how is #custserv growing over time?

05

want more? are you interested in the full data analysis for this chat? Full transcript? Longer view at chat growth?

Email us today at research@iconohash.com or schedule a tour of our custom reports. We'll be happy to work with you. We can provide the raw data or custom reports on a scheduled basis. Full data analysis includes in-depth profile data, chat growth analysis, chat reach, influence reach, location profiles, and content profiles. Full reports are delivered via sharable web-based reports or beautiful PDFs, if you prefer to print and distribute.