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#iconohash presents #custserv

Scroll down for the #custserv conversation report for September 13th, 2018 EST.

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#custserv for September 13th, 2018EST

01
12th

coming together

When it comes to participants, we ranked 12th among 528 conversations.

12th

participating

In terms of the number of posts, we ranked 12th out of 528 conversations that took place.

36th

amplification

This conversation ranked 36th out of 528 in terms of the amplification of ideas & content.

how we participated. Here's how participants reacted & engaged each other

Reactions
20%

Amplified

There were 52 reshares, 20% of posts, during the course of the conversation.

2%

Engaged

2% of participants in this conversation engaged each other 4 times.

75%

Content

75% of participants in this conversation shared a total of 19 unique pieces of content.

quick facts.

Here are the basic facts of the conversation for for September 13th, 2018.

0
Active
Participants
0
Posts
Total

meet the influencers the movers and shakers of #custserv

02

the top of the list. Top influencers in the chat

IMPACT
@ukstartupjobs

@ukstartupjobs

UK Startup Jobs
Find awesome #jobs with #startups. Building a team? Grow your startup with us.

@PaulinaRendonA

@PaulinaRendonA

Paulina Rendón A.
#JCPenney #CustomerService #CustServ #CS #CustomerExperience #CustExp #CX #CustomerSatisfaction #CustSat #UX #Quality #SupplyChain #Operations #Logistics...

moving the conversation.

Without these participants, this conversation could not happen.

about the participants. let's take a look at everyone who show'd up

03

top professions what are they doing when they're not in #custserv

insight

  the top participating professions
out of 31 total

marketing
management
consultant
ceo
founder

gender an estimation of what the gender break down looks like
= 1 men or women

insight

Women

Men

about the content. the best content that was shared

04
Guest Services Exec
Air Agents​ is a fast growing start-up company with big plans for the future. We are London’s most loved management company for Hosts on Airbnb. We deliver an end to end service to our landlords with our trusted team, leaving minimal work and maximum reward. Since gaining investment from two of the Dragon’s – Touker …
Never Take Your Eyes Off the Customer - Shep Hyken
One of my favorite restaurants in St. Louis, where I live, is Tony’s. You may be familiar with Tony’s if you have been following my articles and videos for a while. They are an outstanding example of a great product – their food – and amazing service. So, good in fact that they are one …

chat growth how is #custserv growing over time?

05

want more? are you interested in the full data analysis for this chat? Full transcript? Longer view at chat growth?

Email us today at research@iconohash.com or schedule a tour of our custom reports. We'll be happy to work with you. We can provide the raw data or custom reports on a scheduled basis. Full data analysis includes in-depth profile data, chat growth analysis, chat reach, influence reach, location profiles, and content profiles. Full reports are delivered via sharable web-based reports or beautiful PDFs, if you prefer to print and distribute.