Share on Instagram  
Background Image

#iconohash presents #custserv

Scroll down for the #custserv conversation report for September 12th, 2018 EST.

iconohash

the world's conversation archive

#custserv for September 12th, 2018EST

01
23rd

coming together

When it comes to participants, we ranked 23rd among 548 conversations.

23rd

participating

In terms of the number of posts, we ranked 23rd out of 548 conversations that took place.

39th

amplification

This conversation ranked 39th out of 548 in terms of the amplification of ideas & content.

how we participated. Here's how participants reacted & engaged each other

Reactions
26%

Amplified

There were 69 reshares, 26% of posts, during the course of the conversation.

3%

Engaged

3% of participants in this conversation engaged each other 7 times.

63%

Content

63% of participants in this conversation shared a total of 22 unique pieces of content.

quick facts.

Here are the basic facts of the conversation for for September 12th, 2018.

0
Active
Participants
0
Posts
Total

meet the influencers the movers and shakers of #custserv

02

the top of the list. Top influencers in the chat

IMPACT
@alvinfoo

@alvinfoo

Alvin Foo
MD, Interpublic Group Reprise (#China). #Marketer & Storyteller. Passionate about #AI, #Blockchain, #Fintech #Digitaltransformation & #Marketing.

@shaiberger

@shaiberger

Shai Berger
CEO of Fonolo. #CCtr #CustServ #ContactCenter #SaaS #CdnTech Tweets my own, except not really because the self is an illusion.

@NYDentalRep

@NYDentalRep

Dan Galante
I'm @DanGalante Ex #Dental #SalesRep w/exp in #Business/#Marketing/#SMM/#Education seeking a career in Dental/Medical/Healthcare #Marketing. #InboundCertified

moving the conversation.

Without these participants, this conversation could not happen.

about the participants. let's take a look at everyone who show'd up

03

top professions what are they doing when they're not in #custserv

insight

  the top participating professions
out of 39 total

marketing
management
consultant
blogger
founder

gender an estimation of what the gender break down looks like
= 1 men or women

insight

Women

Men

about the content. the best content that was shared

04
2mm to Sales Mastery |   Speaking the Customer’s Language
Do you think making a sales presentation in English to a customer who only understands Chinese would be effective? How about delivering a PowerPoint slide show to someone who was visually impaired? What are the chances your sales presentation to the Board at the city bank will hit the mark if it is
Amazing Patient Experience Is Your Best Marketing - The DiJulius Group
As a Customer Experience Consultant with The DiJulius Group, I have become hypersensitive to the service that I receive as a customer, constantly searching for opportunities in which service providers can improve my experience with each interaction. In restaurants, the gym, grocery stores or running errands, I recognize both the positive and negative practices of... Read Full Article

chat growth how is #custserv growing over time?

05

want more? are you interested in the full data analysis for this chat? Full transcript? Longer view at chat growth?

Email us today at research@iconohash.com or schedule a tour of our custom reports. We'll be happy to work with you. We can provide the raw data or custom reports on a scheduled basis. Full data analysis includes in-depth profile data, chat growth analysis, chat reach, influence reach, location profiles, and content profiles. Full reports are delivered via sharable web-based reports or beautiful PDFs, if you prefer to print and distribute.