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#iconohash presents #custserv

Scroll down for the #custserv conversation report for September 8th, 2018 EST.

iconohash

the world's conversation archive

#custserv for September 8th, 2018EST

01
14th

coming together

When it comes to participants, we ranked 14th among 447 conversations.

14th

participating

In terms of the number of posts, we ranked 14th out of 447 conversations that took place.

16th

amplification

This conversation ranked 16th out of 447 in terms of the amplification of ideas & content.

how we participated. Here's how participants reacted & engaged each other

Reactions
38%

Amplified

There were 70 reshares, 38% of posts, during the course of the conversation.

1%

Engaged

1% of participants in this conversation engaged each other 1 times.

69%

Content

69% of participants in this conversation shared a total of 25 unique pieces of content.

quick facts.

Here are the basic facts of the conversation for for September 8th, 2018.

0
Active
Participants
0
Posts
Total

meet the influencers the movers and shakers of #custserv

02

the top of the list. Top influencers in the chat

IMPACT
@ipfconline1

@ipfconline1

ipfconline
Création de Sites Internet Formation et Conseil Informatique #ecommerce #webmaster #seo #DigitalMarketing #foad #seriousgame #AI #BigData

@Tiffani_Bova

@Tiffani_Bova

Tiffani Bova
Growth & Innovation Evangelist @Salesforce | Book: Growth IQ | Podcast: What's Next! | Thinking About & Sharing Bold Ideas | #Sales #CX #GrowthIQ

@VanDeweyBalao

@VanDeweyBalao

Van Dewey Balao
Small-scale farmer, Somewhat geeky, Husband, Activist, Sun Life Investor, Catholic, Aspiring business owner.

about the participants. let's take a look at everyone who show'd up

03

top professions what are they doing when they're not in #custserv

insight

  the top participating professions
out of 32 total

marketing
consultant
writer
ceo
management

gender an estimation of what the gender break down looks like
= 1 men or women

insight

Women

Men

about the content. the best content that was shared

04
How To Win With A Tech-Forward Customer Experience
In today’s digital era, though, technology is becoming more intertwined across all steps in the path to purchase, including the overarching customer experience. When it comes to curating the customer experience, the technology itself should always be viewed as the enabler, not the instigator.

chat growth how is #custserv growing over time?

05

want more? are you interested in the full data analysis for this chat? Full transcript? Longer view at chat growth?

Email us today at research@iconohash.com or schedule a tour of our custom reports. We'll be happy to work with you. We can provide the raw data or custom reports on a scheduled basis. Full data analysis includes in-depth profile data, chat growth analysis, chat reach, influence reach, location profiles, and content profiles. Full reports are delivered via sharable web-based reports or beautiful PDFs, if you prefer to print and distribute.