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#iconohash presents #Custserv

Scroll down for the #Custserv conversation report for September 6th, 2018 EST.

iconohash

the world's conversation archive

#Custserv for September 6th, 2018EST

01
16th

coming together

When it comes to participants, we ranked 16th among 548 conversations.

16th

participating

In terms of the number of posts, we ranked 16th out of 548 conversations that took place.

18th

amplification

This conversation ranked 18th out of 548 in terms of the amplification of ideas & content.

how we participated. Here's how participants reacted & engaged each other

Reactions
28%

Amplified

There were 74 reshares, 28% of posts, during the course of the conversation.

1%

Engaged

1% of participants in this conversation engaged each other 4 times.

73%

Content

73% of participants in this conversation shared a total of 29 unique pieces of content.

quick facts.

Here are the basic facts of the conversation for for September 6th, 2018.

0
Active
Participants
0
Posts
Total

meet the influencers the movers and shakers of #Custserv

02

the top of the list. Top influencers in the chat

IMPACT
@ChrisRCason

@ChrisRCason

Chris Cason
DISA Joint Service Provider COOP/COG Planning Chief. Widower, Former Caregiver. Toastmasters CL/CC, ESTJ, SGI Frederick District Leader, Chief Election Judge

@VanDeweyBalao

@VanDeweyBalao

Van Dewey Balao
Small-scale farmer, Somewhat geeky, Husband, Activist, Sun Life Investor, Catholic, Aspiring business owner.

@jennysuedempsey

@jennysuedempsey

Jenny Dempsey
Your #CustServ health coach. Writer @commbetterblog. #SocialMedia & #CustExp @numberbarn. Self-care isn't selfish. Take your lunch break!

about the participants. let's take a look at everyone who show'd up

03

top professions what are they doing when they're not in #Custserv

insight

  the top participating professions
out of 37 total

marketing
consultant
management
ceo
founder

gender an estimation of what the gender break down looks like
= 1 men or women

insight

Women

Men

about the content. the best content that was shared

04
Sometimes It’s Just the Right Thing to Do - Shep Hyken
We can train people on how to deliver good customer service. We teach people how to greet customers when they walk in the store, how to properly answer the phone when customers call the company and much more. It’s easy to teach the basics. They are part of the operation and the process. They happen …
Sometimes It’s Just the Right Thing to Do - Shep Hyken
We can train people on how to deliver good customer service. We teach people how to greet customers when they walk in the store, how to properly answer the phone when customers call the company and much more. It’s easy to teach the basics. They are part of the operation and the process. They happen …

chat growth how is #Custserv growing over time?

05

want more? are you interested in the full data analysis for this chat? Full transcript? Longer view at chat growth?

Email us today at research@iconohash.com or schedule a tour of our custom reports. We'll be happy to work with you. We can provide the raw data or custom reports on a scheduled basis. Full data analysis includes in-depth profile data, chat growth analysis, chat reach, influence reach, location profiles, and content profiles. Full reports are delivered via sharable web-based reports or beautiful PDFs, if you prefer to print and distribute.