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#iconohash presents #Custserv

Scroll down for the #Custserv conversation report for August 17th, 2018 EST.

iconohash

the world's conversation archive

#Custserv for August 17th, 2018EST

01
12th

coming together

When it comes to participants, we ranked 12th among 491 conversations.

12th

participating

In terms of the number of posts, we ranked 12th out of 491 conversations that took place.

22nd

amplification

This conversation ranked 22nd out of 491 in terms of the amplification of ideas & content.

how we participated. Here's how participants reacted & engaged each other

Reactions
27%

Amplified

There were 55 reshares, 27% of posts, during the course of the conversation.

2%

Engaged

2% of participants in this conversation engaged each other 4 times.

75%

Content

75% of participants in this conversation shared a total of 29 unique pieces of content.

quick facts.

Here are the basic facts of the conversation for for August 17th, 2018.

0
Active
Participants
0
Posts
Total

meet the influencers the movers and shakers of #Custserv

02

the top of the list. Top influencers in the chat

IMPACT
@MyCustomer

@MyCustomer

MyCustomer.com
News and advice on sales, service, marketing and customer experience. The only resource covering the end-to-end customer journey.

@NYDentalRep

@NYDentalRep

Dan Galante
I'm @DanGalante Ex #Dental #SalesRep w/exp in #Business/#Marketing/#SMM/#Education seeking a career in Dental/Medical/Healthcare #Marketing. #InboundCertified

@billquiseng

@billquiseng

Bill Quiseng
Your #1 Twitter resource to improve your #B2C #CustServ. For #CX insight greater than 140 characters join me on Facebook or my blog: http://billquiseng.com

about the participants. let's take a look at everyone who show'd up

03

top professions what are they doing when they're not in #Custserv

insight

  the top participating professions
out of 34 total

marketing
ceo
management
consultant
writer

gender an estimation of what the gender break down looks like
= 1 men or women

insight

Women

Men

about the content. the best content that was shared

04
Introducing the Humans of Customer Service | Fonolo
Humans of Customer Service is a new initiative, powered by Fonolo and contributors like you, that profiles and pays homage to individuals providing exquisite customer services and experiences across the globe.

chat growth how is #Custserv growing over time?

05

want more? are you interested in the full data analysis for this chat? Full transcript? Longer view at chat growth?

Email us today at research@iconohash.com or schedule a tour of our custom reports. We'll be happy to work with you. We can provide the raw data or custom reports on a scheduled basis. Full data analysis includes in-depth profile data, chat growth analysis, chat reach, influence reach, location profiles, and content profiles. Full reports are delivered via sharable web-based reports or beautiful PDFs, if you prefer to print and distribute.