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#iconohash presents #custserv

Scroll down for the #custserv conversation report for August 16th, 2018 EST.

iconohash

the world's conversation archive

#custserv for August 16th, 2018EST

01
15th

coming together

When it comes to participants, we ranked 15th among 495 conversations.

15th

participating

In terms of the number of posts, we ranked 15th out of 495 conversations that took place.

13th

amplification

This conversation ranked 13th out of 495 in terms of the amplification of ideas & content.

how we participated. Here's how participants reacted & engaged each other

Reactions
42%

Amplified

There were 100 reshares, 42% of posts, during the course of the conversation.

2%

Engaged

2% of participants in this conversation engaged each other 4 times.

82%

Content

82% of participants in this conversation shared a total of 36 unique pieces of content.

quick facts.

Here are the basic facts of the conversation for for August 16th, 2018.

0
Active
Participants
0
Posts
Total

meet the influencers the movers and shakers of #custserv

02

the top of the list. Top influencers in the chat

IMPACT
@MyCustomer

@MyCustomer

MyCustomer.com
News and advice on sales, service, marketing and customer experience. The only resource covering the end-to-end customer journey.

@ipfconline1

@ipfconline1

ipfconline
Création de Sites Internet Formation et Conseil Informatique #ecommerce #webmaster #seo #DigitalMarketing #foad #seriousgame #AI #BigData

@CXSocialCare

@CXSocialCare

CXSocial
Clarabridge CX Social is a social media management platform helping you listen, analyze, and act on all conversations on any social channel.

moving the conversation.

Without these participants, this conversation could not happen.

about the participants. let's take a look at everyone who show'd up

03

top professions what are they doing when they're not in #custserv

insight

  the top participating professions
out of 40 total

marketing
consultant
management
director
creative

gender an estimation of what the gender break down looks like
= 1 men or women

insight

Women

Men

about the content. the best content that was shared

04

chat growth how is #custserv growing over time?

05

want more? are you interested in the full data analysis for this chat? Full transcript? Longer view at chat growth?

Email us today at research@iconohash.com or schedule a tour of our custom reports. We'll be happy to work with you. We can provide the raw data or custom reports on a scheduled basis. Full data analysis includes in-depth profile data, chat growth analysis, chat reach, influence reach, location profiles, and content profiles. Full reports are delivered via sharable web-based reports or beautiful PDFs, if you prefer to print and distribute.