Share on Instagram  
Background Image

#iconohash presents #CustServ

Scroll down for the #CustServ conversation report for August 12th, 2018 EST.

iconohash

the world's conversation archive

#CustServ for August 12th, 2018EST

01
27th

coming together

When it comes to participants, we ranked 27th among 436 conversations.

27th

participating

In terms of the number of posts, we ranked 27th out of 436 conversations that took place.

36th

amplification

This conversation ranked 36th out of 436 in terms of the amplification of ideas & content.

how we participated. Here's how participants reacted & engaged each other

Reactions
29%

Amplified

There were 41 reshares, 29% of posts, during the course of the conversation.

1%

Engaged

1% of participants in this conversation engaged each other 1 times.

80%

Content

80% of participants in this conversation shared a total of 24 unique pieces of content.

quick facts.

Here are the basic facts of the conversation for for August 12th, 2018.

0
Active
Participants
0
Posts
Total

meet the influencers the movers and shakers of #CustServ

02

the top of the list. Top influencers in the chat

IMPACT
@HelpOnClick

@HelpOnClick

HelpOnClick
Live Chat software on your website, today! Increase sales & conversion rate with live help. Dramatically improve customer service! #custserv #CX #ecommerce

@raehanbobby

@raehanbobby

Bobby Umar | Keynote Speaker
5x @TEDx | Inc Mag Top 100 Speaker, Heart-Leader, Networking, Personal Brand & Parenting. Author, @HuffPost Writer, TV Host, Comedy Actor, GMAT pro, Daddy

@LauraSikorski

@LauraSikorski

Laura Sikorski
Call/Contact Center Consultant. Recognized expert CS-CX-TECH.WebTV Host-Blogger-Newspaper Editor -SIKORSKI'S THINK ABOUTS Goal:Bsns's pls Think Like a Customer

about the participants. let's take a look at everyone who show'd up

03

top professions what are they doing when they're not in #CustServ

insight

  the top participating professions
out of 27 total

marketing
consultant
ceo
founder
writer

gender an estimation of what the gender break down looks like
= 1 men or women

insight

Women

Men

about the content. the best content that was shared

04

chat growth how is #CustServ growing over time?

05

want more? are you interested in the full data analysis for this chat? Full transcript? Longer view at chat growth?

Email us today at research@iconohash.com or schedule a tour of our custom reports. We'll be happy to work with you. We can provide the raw data or custom reports on a scheduled basis. Full data analysis includes in-depth profile data, chat growth analysis, chat reach, influence reach, location profiles, and content profiles. Full reports are delivered via sharable web-based reports or beautiful PDFs, if you prefer to print and distribute.