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#iconohash presents #custserv

Scroll down for the #custserv conversation report for June 28th, 2018 EST.

iconohash

the world's conversation archive

#custserv for June 28th, 2018EST

01
19th

coming together

When it comes to participants, we ranked 19th among 533 conversations.

19th

participating

In terms of the number of posts, we ranked 19th out of 533 conversations that took place.

33rd

amplification

This conversation ranked 33rd out of 533 in terms of the amplification of ideas & content.

how we participated. Here's how participants reacted & engaged each other

Reactions
21%

Amplified

There were 48 reshares, 21% of posts, during the course of the conversation.

2%

Engaged

2% of participants in this conversation engaged each other 4 times.

72%

Content

72% of participants in this conversation shared a total of 19 unique pieces of content.

quick facts.

Here are the basic facts of the conversation for for June 28th, 2018.

0
Active
Participants
0
Posts
Total

meet the influencers the movers and shakers of #custserv

02

the top of the list. Top influencers in the chat

IMPACT
@RciNext

@RciNext

Next Achievements
I will do it until it will succeed. Serial Entrepreneur. I dont just care about being right. You know. I just care about success. I dont care about being right.

@ivrpowers

@ivrpowers

Interactive Powers
Streamline your business communications

@NYDentalRep

@NYDentalRep

Dan Galante
I'm @DanGalante Ex #Dental #SalesRep w/exp in #Business/#Marketing/#SMM/#Education seeking a career in Dental/Medical/Healthcare #Marketing. #InboundCertified

about the participants. let's take a look at everyone who show'd up

03

top professions what are they doing when they're not in #custserv

insight

  the top participating professions
out of 28 total

marketing
ceo
management
writer
training

gender an estimation of what the gender break down looks like
= 1 men or women

insight

Women

Men

about the content. the best content that was shared

04
Events – International Customer Service Association
The ICSA is dedicated to keeping members up to date on hot industry topics via our quarterly newsletter, book reviews and hosting thought provoking webinars with industry leaders. Leading up to and during National Customer Service Week. Advancements in technology and increasing customer demands are radically transforming the customer journey and changing the future of …

chat growth how is #custserv growing over time?

05

want more? are you interested in the full data analysis for this chat? Full transcript? Longer view at chat growth?

Email us today at research@iconohash.com or schedule a tour of our custom reports. We'll be happy to work with you. We can provide the raw data or custom reports on a scheduled basis. Full data analysis includes in-depth profile data, chat growth analysis, chat reach, influence reach, location profiles, and content profiles. Full reports are delivered via sharable web-based reports or beautiful PDFs, if you prefer to print and distribute.