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#iconohash presents #custserv

Scroll down for the #custserv conversation report for June 13th, 2018 EST.

iconohash

the world's conversation archive

#custserv for June 13th, 2018EST

01
28th

coming together

When it comes to participants, we ranked 28th among 566 conversations.

28th

participating

In terms of the number of posts, we ranked 28th out of 566 conversations that took place.

35th

amplification

This conversation ranked 35th out of 566 in terms of the amplification of ideas & content.

how we participated. Here's how participants reacted & engaged each other

Reactions
31%

Amplified

There were 75 reshares, 31% of posts, during the course of the conversation.

2%

Engaged

2% of participants in this conversation engaged each other 4 times.

67%

Content

67% of participants in this conversation shared a total of 25 unique pieces of content.

quick facts.

Here are the basic facts of the conversation for for June 13th, 2018.

0
Active
Participants
0
Posts
Total

meet the influencers the movers and shakers of #custserv

02

the top of the list. Top influencers in the chat

IMPACT
@TonyBodoh

@TonyBodoh

TonyBodoh
Customer Experience Coach to CEOs | #1 Best Selling Author | Speaker | Top 16 Customer Service Mover & Shaker to Follow http://TonyBodoh.com

@Imani_Ortiz

@Imani_Ortiz

Imani Ortiz
Technology Specialist, Entrepreneur, #WomenInTech Don't watch my eyes, watch my experience. #AR #VR

@VanDeweyBalao

@VanDeweyBalao

Van Dewey Balao
Van Dewey Balao is a document management assistant with a global company. A husband, activist, investor, with interest in digital marketing.

moving the conversation.

Without these participants, this conversation could not happen.

about the participants. let's take a look at everyone who show'd up

03

top professions what are they doing when they're not in #custserv

insight

  the top participating professions
out of 34 total

marketing
consultant
ceo
founder
training

gender an estimation of what the gender break down looks like
= 1 men or women

insight

Women

Men

about the content. the best content that was shared

04
How To Build Trust With Your Customers
One of the most important aspects of customer experience is trust. Customers simply don’t want to do business with a company they can’t trust. Focusing on each customer individually instead of rushing to get things done can help create a long-term relationship of trust.

chat growth how is #custserv growing over time?

05

want more? are you interested in the full data analysis for this chat? Full transcript? Longer view at chat growth?

Email us today at research@iconohash.com or schedule a tour of our custom reports. We'll be happy to work with you. We can provide the raw data or custom reports on a scheduled basis. Full data analysis includes in-depth profile data, chat growth analysis, chat reach, influence reach, location profiles, and content profiles. Full reports are delivered via sharable web-based reports or beautiful PDFs, if you prefer to print and distribute.