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#iconohash presents #custserv

Scroll down for the #custserv conversation report for April 9th, 2018 EST.

iconohash

the world's conversation archive

#custserv for April 9th, 2018EST

01
12th

coming together

When it comes to participants, we ranked 12th among 556 conversations.

12th

participating

In terms of the number of posts, we ranked 12th out of 556 conversations that took place.

18th

amplification

This conversation ranked 18th out of 556 in terms of the amplification of ideas & content.

how we participated. Here's how participants reacted & engaged each other

Reactions
27%

Amplified

There were 104 reshares, 27% of posts, during the course of the conversation.

1%

Engaged

1% of participants in this conversation engaged each other 5 times.

70%

Content

70% of participants in this conversation shared a total of 42 unique pieces of content.

quick facts.

Here are the basic facts of the conversation for for April 9th, 2018.

0
Active
Participants
0
Posts
Total

meet the influencers the movers and shakers of #custserv

02

the top of the list. Top influencers in the chat

IMPACT
@NICELtd

@NICELtd

NICE
The official Twitter account of NICE Ltd.

@Qualtrics

@Qualtrics

Qualtrics
Turn customers to fanatics, employees to ambassadors, products to obsessions, and brands to icons. || Follow @QualtricsLife for tweets on working at Qualtrics.

@MyCustomer

@MyCustomer

MyCustomer.com
News and advice on sales, service, marketing and customer experience. The only resource covering the end-to-end customer journey.

about the participants. let's take a look at everyone who show'd up

03

top professions what are they doing when they're not in #custserv

insight

  the top participating professions
out of 34 total

marketing
management
research
entrepreneur
consultant

gender an estimation of what the gender break down looks like
= 1 men or women

insight

Women

Men

about the content. the best content that was shared

04

chat growth how is #custserv growing over time?

05

want more? are you interested in the full data analysis for this chat? Full transcript? Longer view at chat growth?

Email us today at research@iconohash.com or schedule a tour of our custom reports. We'll be happy to work with you. We can provide the raw data or custom reports on a scheduled basis. Full data analysis includes in-depth profile data, chat growth analysis, chat reach, influence reach, location profiles, and content profiles. Full reports are delivered via sharable web-based reports or beautiful PDFs, if you prefer to print and distribute.