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#iconohash presents #custserv

Scroll down for the #custserv conversation report for March 28th, 2018 EST.

iconohash

the world's conversation archive

#custserv for March 28th, 2018EST

01
17th

coming together

When it comes to participants, we ranked 17th among 580 conversations.

17th

participating

In terms of the number of posts, we ranked 17th out of 580 conversations that took place.

36th

amplification

This conversation ranked 36th out of 580 in terms of the amplification of ideas & content.

how we participated. Here's how participants reacted & engaged each other

Reactions
24%

Amplified

There were 53 reshares, 24% of posts, during the course of the conversation.

2%

Engaged

2% of participants in this conversation engaged each other 4 times.

75%

Content

75% of participants in this conversation shared a total of 27 unique pieces of content.

quick facts.

Here are the basic facts of the conversation for for March 28th, 2018.

0
Active
Participants
0
Posts
Total

meet the influencers the movers and shakers of #custserv

02

the top of the list. Top influencers in the chat

IMPACT
@OracleCX

@OracleCX

Oracle Customer Experience
Welcome to the Experience Revolution.

@JMRConnect_PR

@JMRConnect_PR

JMRConnect
#PublicRelations #CorporateComms #Social #EmployeeAdvocacy #Digital #Content #PublicAffairs Connect on LinkedIn http://bit.ly/2g6qmzN

@VanDeweyBalao

@VanDeweyBalao

Van Dewey Balao
Van Dewey Balao is a document management assistant with a global company. A husband, activist, investor, with interest in digital marketing.

moving the conversation.

Without these participants, this conversation could not happen.

about the participants. let's take a look at everyone who show'd up

03

top professions what are they doing when they're not in #custserv

insight

  the top participating professions
out of 35 total

marketing
director
management
training
founder

gender an estimation of what the gender break down looks like
= 1 men or women

insight

Women

Men

about the content. the best content that was shared

04

chat growth how is #custserv growing over time?

05

want more? are you interested in the full data analysis for this chat? Full transcript? Longer view at chat growth?

Email us today at research@iconohash.com or schedule a tour of our custom reports. We'll be happy to work with you. We can provide the raw data or custom reports on a scheduled basis. Full data analysis includes in-depth profile data, chat growth analysis, chat reach, influence reach, location profiles, and content profiles. Full reports are delivered via sharable web-based reports or beautiful PDFs, if you prefer to print and distribute.