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#iconohash presents #CustServ

Scroll down for the conversation report for for February 23rd, 2018 EST.

610 posts tracked

iconohash

the world's conversation archive

This is #CustServ. for February 23rd, 2018EST

01
4th

coming together

When it comes to participants, we ranked 4th among 552 conversations.

4th

participating

In terms of the number of posts, we ranked 4th out of 552 conversations that took place.

6th

amplification

This conversation ranked 6th out of 552 in terms of the amplification of ideas & content.

how we participated. Here's how participants reacted & engaged each other

Reactions
35%

Amplified

There were 212 reshares, 35% of posts, during the course of the conversation.

1%

Engaged

1% of participants in this conversation engaged each other 9 times.

69%

Content

69% of participants in this conversation shared a total of 41 unique pieces of content.

quick facts.

Here are the basic facts of the conversation for for February 23rd, 2018.

0
Active
Participants
0
Posts
Total

meet the influencers the movers and shakers of #CustServ

02

the top of the list. Top influencers in the chat

IMPACT
@MarshaCollier

@MarshaCollier

Marsha Collier
Over 1 million

@WorkatOrscheln

@WorkatOrscheln

Orscheln F&H Careers
Orscheln Farm and Home is a family owned retail chain celebrating over 55 years in business!

moving the conversation.

Without these participants, this conversation could not happen.

about the participants. let's take a look at everyone who show'd up

03

top professions what are they doing when they're not in #CustServ

insight

  the top participating professions
out of 43 total

marketing
entrepreneur
management
consultant
blogger

gender an estimation of what the gender break down looks like
= 1 men or women

insight

Women

Men

about the content. the best content that was shared

04
The High Cost of Poor Service - STRONGBRANDS
Strong businesses are built on great customer service. When people are happy, they come back and provide endorsements. They may even be willing to pay more when they can anticipate superior treatment. Poor customer service, on the other hand, does enormous damage; it can destroy a business. Customers don’t return, forcing a company to constantly attract new customers, an expensive and …

      Orscheln Farm and Home Job - 21542228 | CareerArc
Individuals must be committed to exemplary customer service. Responsible for a variety of duties: sales, cashier, assist customers with product selection and load outs, handling and processing freight, assembling products, outside tasks, and phone calls. Agriculture background and product knowled...

chat growth how is #CustServ growing over time?

05

want more? are you interested in the full data analysis for this chat? Full transcript? Longer view at chat growth?

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