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#iconohash presents #custserv

Scroll down for the #custserv conversation report for February 22nd, 2018 EST.

iconohash

the world's conversation archive

#custserv for February 22nd, 2018EST

01
5th

coming together

When it comes to participants, we ranked 5th among 634 conversations.

5th

participating

In terms of the number of posts, we ranked 5th out of 634 conversations that took place.

10th

amplification

This conversation ranked 10th out of 634 in terms of the amplification of ideas & content.

how we participated. Here's how participants reacted & engaged each other

Reactions
29%

Amplified

There were 189 reshares, 29% of posts, during the course of the conversation.

2%

Engaged

2% of participants in this conversation engaged each other 11 times.

72%

Content

72% of participants in this conversation shared a total of 37 unique pieces of content.

quick facts.

Here are the basic facts of the conversation for for February 22nd, 2018.

0
Active
Participants
0
Posts
Total

meet the influencers the movers and shakers of #custserv

02

the top of the list. Top influencers in the chat

IMPACT
@ivrpowers

@ivrpowers

Interactive Powers
Streamline your business communications

@PipelinerCRM

@PipelinerCRM

Pipeliner CRM
Pipeliner is a fresh new look at the #sales pipeline & how it drives #CRM. We provide #salesprocess that helps you close more deals. #B2Bsales #socialselling

@MarshaCollier

@MarshaCollier

Marsha Collier
Over 1 million

about the participants. let's take a look at everyone who show'd up

03

top professions what are they doing when they're not in #custserv

insight

  the top participating professions
out of 49 total

marketing
entrepreneur
consultant
management
blogger

gender an estimation of what the gender break down looks like
= 1 men or women

insight

Women

Men

about the content. the best content that was shared

04
Customer Service Is The New Marketing
Customer service is the new marketing. This statement may sound suspect coming from a customer service consultant, but if you consider consumer behavior and thought patterns today, you’ll realize that it’s incontrovertibly true.

chat growth how is #custserv growing over time?

05

want more? are you interested in the full data analysis for this chat? Full transcript? Longer view at chat growth?

Email us today at research@iconohash.com or schedule a tour of our custom reports. We'll be happy to work with you. We can provide the raw data or custom reports on a scheduled basis. Full data analysis includes in-depth profile data, chat growth analysis, chat reach, influence reach, location profiles, and content profiles. Full reports are delivered via sharable web-based reports or beautiful PDFs, if you prefer to print and distribute.