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#iconohash presents #CustServ

Scroll down for the #CustServ conversation report for February 15th, 2018 EST.

iconohash

the world's conversation archive

#CustServ for February 15th, 2018EST

01
7th

coming together

When it comes to participants, we ranked 7th among 591 conversations.

7th

participating

In terms of the number of posts, we ranked 7th out of 591 conversations that took place.

15th

amplification

This conversation ranked 15th out of 591 in terms of the amplification of ideas & content.

how we participated. Here's how participants reacted & engaged each other

Reactions
28%

Amplified

There were 195 reshares, 28% of posts, during the course of the conversation.

2%

Engaged

2% of participants in this conversation engaged each other 16 times.

80%

Content

80% of participants in this conversation shared a total of 56 unique pieces of content.

quick facts.

Here are the basic facts of the conversation for for February 15th, 2018.

0
Active
Participants
0
Posts
Total

meet the influencers the movers and shakers of #CustServ

02

the top of the list. Top influencers in the chat

IMPACT
@GTATidea

@GTATidea

GrazyT

@KirkDBorne

@KirkDBorne

Kirk Borne
The Principal Data Scientist at @BoozAllen, PhD Astrophysicist. Top Data Science and Big Data Influencer. Ex-Professor http://rocketdatascience.org/

@VanDeweyBalao

@VanDeweyBalao

Van Dewey Balao
Small-scale farmer, Somewhat geeky, Husband, Activist, Sun Life Investor, Catholic, Aspiring business owner.

about the participants. let's take a look at everyone who show'd up

03

top professions what are they doing when they're not in #CustServ

insight

  the top participating professions
out of 44 total

marketing
management
consultant
blogger
ceo

gender an estimation of what the gender break down looks like
= 1 men or women

insight

Women

Men

about the content. the best content that was shared

04
How to Make Your First Customer Journey Map - Ethos Integrated Solutions
They say that life is a journey, but it might be more accurate to say it’s a collection of different ones that we take depending on the various roles we play. Raising children is certainly an adventure, just like marriage and our careers, but we can also see our experiences as customers as an important …

chat growth how is #CustServ growing over time?

05

want more? are you interested in the full data analysis for this chat? Full transcript? Longer view at chat growth?

Email us today at research@iconohash.com or schedule a tour of our custom reports. We'll be happy to work with you. We can provide the raw data or custom reports on a scheduled basis. Full data analysis includes in-depth profile data, chat growth analysis, chat reach, influence reach, location profiles, and content profiles. Full reports are delivered via sharable web-based reports or beautiful PDFs, if you prefer to print and distribute.