Share on Instagram  
Background Image

#iconohash presents #CustServ

Scroll down for the #CustServ conversation report for January 28th, 2018 EST.

iconohash

the world's conversation archive

#CustServ for January 28th, 2018EST

01
8th

coming together

When it comes to participants, we ranked 8th among 528 conversations.

8th

participating

In terms of the number of posts, we ranked 8th out of 528 conversations that took place.

32nd

amplification

This conversation ranked 32nd out of 528 in terms of the amplification of ideas & content.

how we participated. Here's how participants reacted & engaged each other

Reactions
12%

Amplified

There were 56 reshares, 12% of posts, during the course of the conversation.

1%

Engaged

1% of participants in this conversation engaged each other 7 times.

90%

Content

90% of participants in this conversation shared a total of 22 unique pieces of content.

quick facts.

Here are the basic facts of the conversation for for January 28th, 2018.

0
Active
Participants
0
Posts
Total

meet the influencers the movers and shakers of #CustServ

02

the top of the list. Top influencers in the chat

IMPACT
@ipfconline1

@ipfconline1

ipfconline
Création de Sites Internet Formation et Conseil Informatique #ecommerce #webmaster #seo #DigitalMarketing #foad #seriousgame #AI #BigData

@reach2ratan

@reach2ratan

Ratan Jyoti
#CyberSecurity #Researcher, #Leader, #influencer & #Author, #CISO @UjjivanSFB, #DataScience, #Blockchain Tweets my own ▶️http://linkedin.com/in/ratanjyoti

@JesseLynStoner

@JesseLynStoner

Jesse Lyn Stoner
Consultant, coach, bestselling author, former exec| Focus on collaborative leadership | @inc Top 50 Leader | Top 25 leadership blog: http://jessestoner.com

moving the conversation.

Without these participants, this conversation could not happen.

about the participants. let's take a look at everyone who show'd up

03

top professions what are they doing when they're not in #CustServ

insight

  the top participating professions
out of 37 total

marketing
consultant
management
training
entrepreneur

gender an estimation of what the gender break down looks like
= 1 men or women

insight

Women

Men

about the content. the best content that was shared

04
Firing on All Cylinders: The 2017 Big Data Landscape – Matt Turck
It feels good to be a data geek in 2017. Last year, we asked "Is Big Data Still a Thing?”, observing that since Big Data is largely "plumbing", it has been subject to enterprise adoption cycles that are much slower than the hype cycle.  As a result, it took several years for Big Data to evolve fr
9 Actions to Go Beyond Customer Expectations  — Doug Sandler Blog
Photo credit - Aatlas Pixabay.com From the moment our customers initiate communication with us, or when we reach out to them, we have within our power, an opportunity to create a wonderful experience. Regardless of the position we hold within our organization, understanding our customer’s expectatio
How To Get Your Unhappy Customers To Change a Bad Review
You can come back from a devastating online review. You can turn a humiliating and embarrassing experience around. Focus on motive, lead with action, own your mistakes. That's how you'll change a bad review, into a good one.

chat growth how is #CustServ growing over time?

05

want more? are you interested in the full data analysis for this chat? Full transcript? Longer view at chat growth?

Email us today at research@iconohash.com or schedule a tour of our custom reports. We'll be happy to work with you. We can provide the raw data or custom reports on a scheduled basis. Full data analysis includes in-depth profile data, chat growth analysis, chat reach, influence reach, location profiles, and content profiles. Full reports are delivered via sharable web-based reports or beautiful PDFs, if you prefer to print and distribute.