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#iconohash presents #CustServ

Scroll down for the conversation report for for January 13th, 2018 EST.

497 posts tracked

iconohash

the world's conversation archive

This is #CustServ. for January 13th, 2018EST

01
5th

coming together

When it comes to participants, we ranked 5th among 515 conversations.

5th

participating

In terms of the number of posts, we ranked 5th out of 515 conversations that took place.

13th

amplification

This conversation ranked 13th out of 515 in terms of the amplification of ideas & content.

how we participated. Here's how participants reacted & engaged each other

Reactions
19%

Amplified

There were 94 reshares, 19% of posts, during the course of the conversation.

0%

Engaged

0% of participants in this conversation engaged each other 1 times.

92%

Content

92% of participants in this conversation shared a total of 27 unique pieces of content.

quick facts.

Here are the basic facts of the conversation for for January 13th, 2018.

0
Active
Participants
0
Posts
Total

meet the influencers the movers and shakers of #CustServ

02

the top of the list. Top influencers in the chat

IMPACT
@adamtoporek

@adamtoporek

Adam Toporek
Customer service expert, author, speaker. Transforms teams via high-energy customer service training & keynotes. #custexp #custserv #Podcast host #Angelinvestor

@ipfconline1

@ipfconline1

ipfconline
Création de Sites Internet Formation et Conseil Informatique #ecommerce #webmaster #seo #DigitalMarketing #foad #seriousgame #AI #BigData

@WorkatOrscheln

@WorkatOrscheln

Orscheln F&H Careers
Orscheln Farm and Home is a family owned retail chain celebrating over 55 years in business!

moving the conversation.

Without these participants, this conversation could not happen.

about the participants. let's take a look at everyone who show'd up

03

top professions what are they doing when they're not in #CustServ

insight

  the top participating professions
out of 36 total

marketing
consultant
management
entrepreneur
director

gender an estimation of what the gender break down looks like
= 1 men or women

insight

Women

Men

about the content. the best content that was shared

04
Firing on All Cylinders: The 2017 Big Data Landscape – Matt Turck
It feels good to be a data geek in 2017. Last year, we asked "Is Big Data Still a Thing?”, observing that since Big Data is largely "plumbing", it has been subject to enterprise adoption cycles that are much slower than the hype cycle.  As a result, it took several years for Big Data to evolve fr

chat growth how is #CustServ growing over time?

05

want more? are you interested in the full data analysis for this chat? Full transcript? Longer view at chat growth?

Email us today at research@iconohash.com or schedule a tour of our custom reports. We'll be happy to work with you. We can provide the raw data or custom reports on a scheduled basis. Full data analysis includes in-depth profile data, chat growth analysis, chat reach, influence reach, location profiles, and content profiles. Full reports are delivered via sharable web-based reports or beautiful PDFs, if you prefer to print and distribute.