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#iconohash presents #Custserv

Scroll down for the #Custserv conversation report for January 8th, 2018 EST.

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the world's conversation archive

#Custserv for January 8th, 2018EST

01
6th

coming together

When it comes to participants, we ranked 6th among 614 conversations.

6th

participating

In terms of the number of posts, we ranked 6th out of 614 conversations that took place.

8th

amplification

This conversation ranked 8th out of 614 in terms of the amplification of ideas & content.

how we participated. Here's how participants reacted & engaged each other

Reactions
29%

Amplified

There were 169 reshares, 29% of posts, during the course of the conversation.

0%

Engaged

0% of participants in this conversation engaged each other 1 times.

86%

Content

86% of participants in this conversation shared a total of 60 unique pieces of content.

quick facts.

Here are the basic facts of the conversation for for January 8th, 2018.

0
Active
Participants
0
Posts
Total

meet the influencers the movers and shakers of #Custserv

02

the top of the list. Top influencers in the chat

IMPACT
@billquiseng

@billquiseng

Bill Quiseng
Your #1 Twitter resource to improve your #B2C #CustServ. For #CX insight greater than 140 characters join me on Facebook, G+ or my blog: http://billquiseng.com

@ipfconline1

@ipfconline1

ipfconline
Création de Sites Internet Formation et Conseil Informatique #ecommerce #webmaster #seo #DigitalMarketing #foad #seriousgame #AI #BigData

@RockChristopher

@RockChristopher

Rock Christopher
➤#RockC enCOURAGEment Quotes ➤#SocialMedia Brand & Community Builder ➤Pres. @NetVentures ➤Founder #SuccessTRAIN & SuccessCENTER ➤#ThriveTOGETHER ➤#JoYTrain

moving the conversation.

Without these participants, this conversation could not happen.

about the participants. let's take a look at everyone who show'd up

03

top professions what are they doing when they're not in #Custserv

insight

  the top participating professions
out of 38 total

marketing
consultant
management
writer
director

gender an estimation of what the gender break down looks like
= 1 men or women

insight

Women

Men

about the content. the best content that was shared

04
Focus on the Customer Experience | Jabil
Go Beyond the Transaction - Understand the Journey. In this high speed and highly connected world, organizations across the board, from small to global enterprise, are thinking about the Customer Experience (Cx) and what happens to it in this digital world. Hardly anyone thinks of the Customer Experience as someone else's problem within a company, or isolated to the "Customer Service Department". Those days are long gone. Today the Cx is everyone's responsibility and must be con

chat growth how is #Custserv growing over time?

05

want more? are you interested in the full data analysis for this chat? Full transcript? Longer view at chat growth?

Email us today at research@iconohash.com or schedule a tour of our custom reports. We'll be happy to work with you. We can provide the raw data or custom reports on a scheduled basis. Full data analysis includes in-depth profile data, chat growth analysis, chat reach, influence reach, location profiles, and content profiles. Full reports are delivered via sharable web-based reports or beautiful PDFs, if you prefer to print and distribute.