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#iconohash presents #CustServ

Scroll down for the #CustServ conversation report for December 17th, 2017 EST.

iconohash

the world's conversation archive

#CustServ for December 17th, 2017EST

01
7th

coming together

When it comes to participants, we ranked 7th among 482 conversations.

7th

participating

In terms of the number of posts, we ranked 7th out of 482 conversations that took place.

17th

amplification

This conversation ranked 17th out of 482 in terms of the amplification of ideas & content.

how we participated. Here's how participants reacted & engaged each other

Reactions
18%

Amplified

There were 83 reshares, 18% of posts, during the course of the conversation.

0%

Engaged

0% of participants in this conversation engaged each other 2 times.

90%

Content

90% of participants in this conversation shared a total of 48 unique pieces of content.

quick facts.

Here are the basic facts of the conversation for for December 17th, 2017.

0
Active
Participants
0
Posts
Total

meet the influencers the movers and shakers of #CustServ

02

the top of the list. Top influencers in the chat

IMPACT
@Hyken

@Hyken

Shep Hyken
Shep Hyken, customer service and experience expert, keynote speaker and NYT bestselling author, helps companies deliver AMAZING customer service experiences!

@ipfconline1

@ipfconline1

ipfconline
Création de Sites Internet Formation et Conseil Informatique #ecommerce #webmaster #seo #DigitalMarketing #foad #seriousgame #AI #BigData

@SmallBizResCafe

@SmallBizResCafe

Michael Lemm
Retired Navy Vet and Author of Small Business Resources Cafe blog. The Cafe Is Open. So .... Grab A Cup Of Jo & Sit Awhile!

about the participants. let's take a look at everyone who show'd up

03

top professions what are they doing when they're not in #CustServ

insight

  the top participating professions
out of 32 total

marketing
consultant
training
design
management

gender an estimation of what the gender break down looks like
= 1 men or women

insight

Women

Men

about the content. the best content that was shared

04
Customer Service Daily
A compilation of customer service and CX articles (and more) brought to you by Shep Hyken, customer service and experience expert. by Shep Hyken

chat growth how is #CustServ growing over time?

05

want more? are you interested in the full data analysis for this chat? Full transcript? Longer view at chat growth?

Email us today at research@iconohash.com or schedule a tour of our custom reports. We'll be happy to work with you. We can provide the raw data or custom reports on a scheduled basis. Full data analysis includes in-depth profile data, chat growth analysis, chat reach, influence reach, location profiles, and content profiles. Full reports are delivered via sharable web-based reports or beautiful PDFs, if you prefer to print and distribute.