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#iconohash presents #custserv

Scroll down for the #custserv conversation report for November 12th, 2018 EST.

iconohash

the world's conversation archive

#custserv for November 12th, 2018EST

01
18th

coming together

When it comes to participants, we ranked 18th among 488 conversations.

18th

participating

In terms of the number of posts, we ranked 18th out of 488 conversations that took place.

22nd

amplification

This conversation ranked 22nd out of 488 in terms of the amplification of ideas & content.

how we participated. Here's how participants reacted & engaged each other

Reactions
30%

Amplified

There were 69 reshares, 30% of posts, during the course of the conversation.

1%

Engaged

1% of participants in this conversation engaged each other 3 times.

67%

Content

67% of participants in this conversation shared a total of 24 unique pieces of content.

quick facts.

Here are the basic facts of the conversation for for November 12th, 2018.

0
Active
Participants
0
Posts
Total

meet the influencers the movers and shakers of #custserv

02

the top of the list. Top influencers in the chat

IMPACT
@neilcdavey

@neilcdavey

Neil Davey
Journalist @ Sift Media, managing editor of MyCustomer. Mostly customer experience, service & marketing tweets. May contain trace elements of football/music.

@MarshaCollier

@MarshaCollier

Marsha Collier
Over 1 million

about the participants. let's take a look at everyone who show'd up

03

top professions what are they doing when they're not in #custserv

insight

  the top participating professions
out of 39 total

marketing
consultant
entrepreneur
writer
blogger

gender an estimation of what the gender break down looks like
= 1 men or women

insight

Women

Men

about the content. the best content that was shared

04

chat growth how is #custserv growing over time?

05

want more? are you interested in the full data analysis for this chat? Full transcript? Longer view at chat growth?

Email us today at research@iconohash.com or schedule a tour of our custom reports. We'll be happy to work with you. We can provide the raw data or custom reports on a scheduled basis. Full data analysis includes in-depth profile data, chat growth analysis, chat reach, influence reach, location profiles, and content profiles. Full reports are delivered via sharable web-based reports or beautiful PDFs, if you prefer to print and distribute.