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#iconohash presents #custserv

Scroll down for the #custserv conversation report for November 5th, 2018 EST.

iconohash

the world's conversation archive

#custserv for November 5th, 2018EST

01
14th

coming together

When it comes to participants, we ranked 14th among 482 conversations.

14th

participating

In terms of the number of posts, we ranked 14th out of 482 conversations that took place.

10th

amplification

This conversation ranked 10th out of 482 in terms of the amplification of ideas & content.

how we participated. Here's how participants reacted & engaged each other

Reactions
41%

Amplified

There were 94 reshares, 41% of posts, during the course of the conversation.

2%

Engaged

2% of participants in this conversation engaged each other 4 times.

59%

Content

59% of participants in this conversation shared a total of 20 unique pieces of content.

quick facts.

Here are the basic facts of the conversation for for November 5th, 2018.

0
Active
Participants
0
Posts
Total

meet the influencers the movers and shakers of #custserv

02

the top of the list. Top influencers in the chat

IMPACT
@ipfconline1

@ipfconline1

ipfconline
Création de Sites Internet Formation et Conseil Informatique #ecommerce #webmaster #seo #DigitalMarketing #foad #seriousgame #AI #BigData

@Tiffani_Bova

@Tiffani_Bova

Tiffani Bova
Growth & Innovation Evangelist @Salesforce | WSJ Bestseller/Book: Growth IQ | Podcast: What's Next | Thinking About & Sharing Bold Ideas | #Sales #CX #GrowthIQ

@MarshaCollier

@MarshaCollier

Marsha Collier
Over 1 million

about the participants. let's take a look at everyone who show'd up

03

top professions what are they doing when they're not in #custserv

insight

  the top participating professions
out of 37 total

marketing
management
writer
training
design

gender an estimation of what the gender break down looks like
= 1 men or women

insight

Women

Men

about the content. the best content that was shared

04
The Ten Commandments Of Superior Customer Service
My friend Dr. Willie Jolley just released a new book titled An Attitude of Excellence. Jolley is one of the finest motivational speakers I know. When he talks – and sings – people listen. In his new book, he devotes an entire chapter to having an attitude of excellence in customer service.

chat growth how is #custserv growing over time?

05

want more? are you interested in the full data analysis for this chat? Full transcript? Longer view at chat growth?

Email us today at research@iconohash.com or schedule a tour of our custom reports. We'll be happy to work with you. We can provide the raw data or custom reports on a scheduled basis. Full data analysis includes in-depth profile data, chat growth analysis, chat reach, influence reach, location profiles, and content profiles. Full reports are delivered via sharable web-based reports or beautiful PDFs, if you prefer to print and distribute.