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#iconohash presents #custserv

Scroll down for the #custserv conversation report for October 28th, 2018 EST.

iconohash

the world's conversation archive

#custserv for October 28th, 2018EST

01
26th

coming together

When it comes to participants, we ranked 26th among 408 conversations.

26th

participating

In terms of the number of posts, we ranked 26th out of 408 conversations that took place.

26th

amplification

This conversation ranked 26th out of 408 in terms of the amplification of ideas & content.

how we participated. Here's how participants reacted & engaged each other

Reactions
30%

Amplified

There were 42 reshares, 30% of posts, during the course of the conversation.

1%

Engaged

1% of participants in this conversation engaged each other 2 times.

72%

Content

72% of participants in this conversation shared a total of 14 unique pieces of content.

quick facts.

Here are the basic facts of the conversation for for October 28th, 2018.

0
Active
Participants
0
Posts
Total

meet the influencers the movers and shakers of #custserv

02

the top of the list. Top influencers in the chat

IMPACT
@RoyAtkinson

@RoyAtkinson

Roy Atkinson
Sr. Writer/Analyst by trade | I tweet about customer focus (#custserv #cx); #ITSM, #IT and #tech | Tweets are my own.

@ipfconline1

@ipfconline1

ipfconline
Création de Sites Internet Formation et Conseil Informatique #ecommerce #webmaster #seo #DigitalMarketing #foad #seriousgame #AI #BigData

@NYCJobHuntLeads

@NYCJobHuntLeads

Dan Galante
#UVP: #Sales, #Marketing, #SocialMedia, & Teaching #skillsets make me a Top Marketing hire. #Hiring? Let's #Interview. #ONO dan@dangalante.com

about the participants. let's take a look at everyone who show'd up

03

top professions what are they doing when they're not in #custserv

insight

  the top participating professions
out of 30 total

marketing
consultant
management
writer
training

gender an estimation of what the gender break down looks like
= 1 men or women

insight

Women

Men

about the content. the best content that was shared

04
How Can IVR Improve Your Business
Interactive Voice Response (IVR) is a good way to make an organization stand out in the business market. It can manage calls by identifying, segmenting and ro…

chat growth how is #custserv growing over time?

05

want more? are you interested in the full data analysis for this chat? Full transcript? Longer view at chat growth?

Email us today at research@iconohash.com or schedule a tour of our custom reports. We'll be happy to work with you. We can provide the raw data or custom reports on a scheduled basis. Full data analysis includes in-depth profile data, chat growth analysis, chat reach, influence reach, location profiles, and content profiles. Full reports are delivered via sharable web-based reports or beautiful PDFs, if you prefer to print and distribute.