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#iconohash presents #custserv

Scroll down for the #custserv conversation report for October 15th, 2018 EST.

iconohash

the world's conversation archive

#custserv for October 15th, 2018EST

01
13th

coming together

When it comes to participants, we ranked 13th among 516 conversations.

13th

participating

In terms of the number of posts, we ranked 13th out of 516 conversations that took place.

16th

amplification

This conversation ranked 16th out of 516 in terms of the amplification of ideas & content.

how we participated. Here's how participants reacted & engaged each other

Reactions
30%

Amplified

There were 86 reshares, 30% of posts, during the course of the conversation.

0%

Engaged

0% of participants in this conversation engaged each other 0 times.

77%

Content

77% of participants in this conversation shared a total of 32 unique pieces of content.

quick facts.

Here are the basic facts of the conversation for for October 15th, 2018.

0
Active
Participants
0
Posts
Total

meet the influencers the movers and shakers of #custserv

02

the top of the list. Top influencers in the chat

IMPACT
@ipfconline1

@ipfconline1

ipfconline
Création de Sites Internet Formation et Conseil Informatique #ecommerce #webmaster #seo #DigitalMarketing #foad #seriousgame #AI #BigData

@intellimetri

@intellimetri

Intellimetri
The Cognitive Computing Era will change what it means to be a business as much or more than the introduction of modern Management by Taylor, Sloan and Drucker.

@MarshaCollier

@MarshaCollier

Marsha Collier
Over 1 million

moving the conversation.

Without these participants, this conversation could not happen.

about the participants. let's take a look at everyone who show'd up

03

top professions what are they doing when they're not in #custserv

insight

  the top participating professions
out of 35 total

restaurant
marketing
management
training
consultant

gender an estimation of what the gender break down looks like
= 1 men or women

insight

Women

Men

about the content. the best content that was shared

04
How to Provide Better Customer Service
Have you ever been completely turned off by a company’s customer service? It probably left a bad taste in your mouth and made you reconsider doing business with that company again. If you can feel…

chat growth how is #custserv growing over time?

05

want more? are you interested in the full data analysis for this chat? Full transcript? Longer view at chat growth?

Email us today at research@iconohash.com or schedule a tour of our custom reports. We'll be happy to work with you. We can provide the raw data or custom reports on a scheduled basis. Full data analysis includes in-depth profile data, chat growth analysis, chat reach, influence reach, location profiles, and content profiles. Full reports are delivered via sharable web-based reports or beautiful PDFs, if you prefer to print and distribute.