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#iconohash presents #CustServ

Scroll down for the #CustServ conversation report for September 29th, 2018 EST.

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#CustServ for September 29th, 2018EST

01
14th

coming together

When it comes to participants, we ranked 14th among 448 conversations.

14th

participating

In terms of the number of posts, we ranked 14th out of 448 conversations that took place.

20th

amplification

This conversation ranked 20th out of 448 in terms of the amplification of ideas & content.

how we participated. Here's how participants reacted & engaged each other

Reactions
30%

Amplified

There were 51 reshares, 30% of posts, during the course of the conversation.

0%

Engaged

0% of participants in this conversation engaged each other 0 times.

76%

Content

76% of participants in this conversation shared a total of 22 unique pieces of content.

quick facts.

Here are the basic facts of the conversation for for September 29th, 2018.

0
Active
Participants
0
Posts
Total

meet the influencers the movers and shakers of #CustServ

02

the top of the list. Top influencers in the chat

IMPACT
@billquiseng

@billquiseng

Bill Quiseng
Your #1 Twitter resource to improve your #B2C #CustServ. For #CX insight greater than 140 characters join me on Facebook or my blog: http://billquiseng.com

@1DavidClarke

@1DavidClarke

David Clarke
Top 50 Global Expert #DataProtection #CyberSecurity, #Speaker, #VR #TRRiskUK30 #KingstonCognate #B2B Founder #GDPR Linkedin Group https://t.co/widNHakvME

@Tiffani_Bova

@Tiffani_Bova

Tiffani Bova
Growth & Innovation Evangelist @Salesforce | WSJ Bestseller/Book: Growth IQ | Podcast: What's Next | Thinking About & Sharing Bold Ideas | #Sales #CX #GrowthIQ

moving the conversation.

Without these participants, this conversation could not happen.

about the participants. let's take a look at everyone who show'd up

03

top professions what are they doing when they're not in #CustServ

insight

  the top participating professions
out of 28 total

marketing
consultant
ceo
founder
blogger

gender an estimation of what the gender break down looks like
= 1 men or women

insight

Women

Men

about the content. the best content that was shared

04

        Job - Retail Team Member - 26562614 | CareerArc
Individuals must be committed to exemplary customer service. Responsible for a variety of duties: sales, cashier, assist customers with product selection and load outs, handling and processing freight, assembling products, outside tasks, and phone calls. Agriculture background and product knowled...

chat growth how is #CustServ growing over time?

05

want more? are you interested in the full data analysis for this chat? Full transcript? Longer view at chat growth?

Email us today at research@iconohash.com or schedule a tour of our custom reports. We'll be happy to work with you. We can provide the raw data or custom reports on a scheduled basis. Full data analysis includes in-depth profile data, chat growth analysis, chat reach, influence reach, location profiles, and content profiles. Full reports are delivered via sharable web-based reports or beautiful PDFs, if you prefer to print and distribute.