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#iconohash presents #custserv

Scroll down for the #custserv conversation report for May 2nd, 2018 EST.

iconohash

the world's conversation archive

#custserv for May 2nd, 2018EST

01
13th

coming together

When it comes to participants, we ranked 13th among 622 conversations.

13th

participating

In terms of the number of posts, we ranked 13th out of 622 conversations that took place.

12th

amplification

This conversation ranked 12th out of 622 in terms of the amplification of ideas & content.

how we participated. Here's how participants reacted & engaged each other

Reactions
42%

Amplified

There were 191 reshares, 42% of posts, during the course of the conversation.

2%

Engaged

2% of participants in this conversation engaged each other 8 times.

80%

Content

80% of participants in this conversation shared a total of 40 unique pieces of content.

quick facts.

Here are the basic facts of the conversation for for May 2nd, 2018.

0
Active
Participants
0
Posts
Total

meet the influencers the movers and shakers of #custserv

02

the top of the list. Top influencers in the chat

IMPACT
@PeterLavers

@PeterLavers

Peter Lavers
Top influencer in #CustExp, #CRM & #CustServ. IBM Futurist & SAS Collaborator. Ex Rolls-Royce & Bentley now innovating ways to find, engage & satisfy #customers

@pierrepinna

@pierrepinna

Pinna Pierre
Founder IPFConline Digital Innovations #GrowthHacking #DigitalMarketing #SEO #BigData #Analytics #eLearning #Ethics #IoT #DataScience #AI @ipfconline1

@MSFTDynamics365

@MSFTDynamics365

Dynamics 365
The official Twitter handle for the Microsoft Dynamics 365 team. Follow for news, updates and much more. #MSDyn365

moving the conversation.

Without these participants, this conversation could not happen.

about the participants. let's take a look at everyone who show'd up

03

top professions what are they doing when they're not in #custserv

insight

  the top participating professions
out of 42 total

marketing
management
consultant
training
coach

gender an estimation of what the gender break down looks like
= 1 men or women

insight

Women

Men

about the content. the best content that was shared

04
What is Big Data Analytics? - YouTube
Every day plenty of data is generated worldwide and stored by public administration and private companies, around 2.5 trillion bytes globally to be precise. ...

chat growth how is #custserv growing over time?

05

want more? are you interested in the full data analysis for this chat? Full transcript? Longer view at chat growth?

Email us today at research@iconohash.com or schedule a tour of our custom reports. We'll be happy to work with you. We can provide the raw data or custom reports on a scheduled basis. Full data analysis includes in-depth profile data, chat growth analysis, chat reach, influence reach, location profiles, and content profiles. Full reports are delivered via sharable web-based reports or beautiful PDFs, if you prefer to print and distribute.