Share on Instagram  
Background Image

#iconohash presents #custserv

Scroll down for the conversation report for for April 22nd, 2018 EST.

228 posts tracked

iconohash

the world's conversation archive

This is #custserv. for April 22nd, 2018EST

01
21st

coming together

When it comes to participants, we ranked 21st among 490 conversations.

21st

participating

In terms of the number of posts, we ranked 21st out of 490 conversations that took place.

26th

amplification

This conversation ranked 26th out of 490 in terms of the amplification of ideas & content.

how we participated. Here's how participants reacted & engaged each other

Reactions
25%

Amplified

There were 58 reshares, 25% of posts, during the course of the conversation.

0%

Engaged

0% of participants in this conversation engaged each other 0 times.

84%

Content

84% of participants in this conversation shared a total of 26 unique pieces of content.

quick facts.

Here are the basic facts of the conversation for for April 22nd, 2018.

0
Active
Participants
0
Posts
Total

meet the influencers the movers and shakers of #custserv

02

the top of the list. Top influencers in the chat

IMPACT
@Hyken

@Hyken

Shep Hyken
Shep Hyken, customer service and experience expert, keynote speaker and NYT bestselling author, helps companies deliver AMAZING customer service experiences!

@TonyBodoh

@TonyBodoh

TonyBodoh
#5 on The Top 16 Customer Service Movers & Shakers. I love sharing #customerexperience insights at https://t.co/v6aRsHQmEu #cxdisrupt #BraveLeadership

@ServiceRecipe

@ServiceRecipe

Tony Johnson, CCXP
Master Trainer | Customer Experience Professional | Coffee Lover | Author | Spirited Culinarian | @ballstate Alum | @StarWars Fan | #CX | #Leadership | CCXP

moving the conversation.

Without these participants, this conversation could not happen.

about the participants. let's take a look at everyone who show'd up

03

top professions what are they doing when they're not in #custserv

insight

  the top participating professions
out of 32 total

marketing
restaurant
founder
writer
consultant

gender an estimation of what the gender break down looks like
= 1 men or women

insight

Women

Men

about the content. the best content that was shared

04

chat growth how is #custserv growing over time?

05

want more? are you interested in the full data analysis for this chat? Full transcript? Longer view at chat growth?

Email us today at research@iconohash.com or schedule a tour of our custom reports. We'll be happy to work with you. We can provide the raw data or custom reports on a scheduled basis. Full data analysis includes in-depth profile data, chat growth analysis, chat reach, influence reach, location profiles, and content profiles. Full reports are delivered via sharable web-based reports or beautiful PDFs, if you prefer to print and distribute.