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#iconohash presents #custserv

Scroll down for the conversation report for for April 20th, 2018 EST.

294 posts tracked

iconohash

the world's conversation archive

This is #custserv. for April 20th, 2018EST

01
8th

coming together

When it comes to participants, we ranked 8th among 562 conversations.

8th

participating

In terms of the number of posts, we ranked 8th out of 562 conversations that took place.

18th

amplification

This conversation ranked 18th out of 562 in terms of the amplification of ideas & content.

how we participated. Here's how participants reacted & engaged each other

Reactions
23%

Amplified

There were 68 reshares, 23% of posts, during the course of the conversation.

0%

Engaged

0% of participants in this conversation engaged each other 0 times.

84%

Content

84% of participants in this conversation shared a total of 32 unique pieces of content.

quick facts.

Here are the basic facts of the conversation for for April 20th, 2018.

0
Active
Participants
0
Posts
Total

meet the influencers the movers and shakers of #custserv

02

the top of the list. Top influencers in the chat

IMPACT
@MJasonHouck

@MJasonHouck

Jason Houck
I help you grow your business using Social Media Marketing. I love my family, travel and am passionate about helping you succeed. How can I help?

@StanPhelpsPG

@StanPhelpsPG

Stan Phelps
Keynotes and Workshops that Drive Loyalty & Sales at http://StanPhelpsSpeaks.com. Best-selling Author, Forbes Contributor, TEDx Speaker and IBM Futurist.

moving the conversation.

Without these participants, this conversation could not happen.

about the participants. let's take a look at everyone who show'd up

03

top professions what are they doing when they're not in #custserv

insight

  the top participating professions
out of 33 total

marketing
founder
management
ceo
training

gender an estimation of what the gender break down looks like
= 1 men or women

insight

Women

Men

about the content. the best content that was shared

04
Customer Service IS Marketing When Done Right - Real Examples
Customer service is really marketing, but only when it is done well and correctly. We have all experienced a customer service fail from a brand or two in the past and those experiences really make an impact on how we perceive those brands. More importantly, customer service failings will also determ

chat growth how is #custserv growing over time?

05

want more? are you interested in the full data analysis for this chat? Full transcript? Longer view at chat growth?

Email us today at research@iconohash.com or schedule a tour of our custom reports. We'll be happy to work with you. We can provide the raw data or custom reports on a scheduled basis. Full data analysis includes in-depth profile data, chat growth analysis, chat reach, influence reach, location profiles, and content profiles. Full reports are delivered via sharable web-based reports or beautiful PDFs, if you prefer to print and distribute.