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#iconohash presents #custserv

Scroll down for the #custserv conversation report for April 18th, 2018 EST.

iconohash

the world's conversation archive

#custserv for April 18th, 2018EST

01
21st

coming together

When it comes to participants, we ranked 21st among 628 conversations.

21st

participating

In terms of the number of posts, we ranked 21st out of 628 conversations that took place.

27th

amplification

This conversation ranked 27th out of 628 in terms of the amplification of ideas & content.

how we participated. Here's how participants reacted & engaged each other

Reactions
29%

Amplified

There were 81 reshares, 29% of posts, during the course of the conversation.

1%

Engaged

1% of participants in this conversation engaged each other 3 times.

75%

Content

75% of participants in this conversation shared a total of 32 unique pieces of content.

quick facts.

Here are the basic facts of the conversation for for April 18th, 2018.

0
Active
Participants
0
Posts
Total

meet the influencers the movers and shakers of #custserv

02

the top of the list. Top influencers in the chat

IMPACT
@ivrpowers

@ivrpowers

Interactive Powers
Streamline your business communications

@billquiseng

@billquiseng

Bill Quiseng
Your #1 Twitter resource to improve your #B2C #CustServ. For #CX insight greater than 140 characters join me on Facebook, G+ or my blog: http://billquiseng.com

about the participants. let's take a look at everyone who show'd up

03

top professions what are they doing when they're not in #custserv

insight

  the top participating professions
out of 36 total

marketing
writer
management
consultant
founder

gender an estimation of what the gender break down looks like
= 1 men or women

insight

Women

Men

about the content. the best content that was shared

04
Zappos: Delivering WOW through Service - theBrokerList Blog
This post originally appeared on CREW Las Vegas' Blog and is republished with permission. Find out how to syndicate your content with theBrokerList. As a thank you for being a valued member of CREW, our Las Vegas chapter hosts several members-only events and tours throughout the year.  On this occasion, CREW members were invited to …

chat growth how is #custserv growing over time?

05

want more? are you interested in the full data analysis for this chat? Full transcript? Longer view at chat growth?

Email us today at research@iconohash.com or schedule a tour of our custom reports. We'll be happy to work with you. We can provide the raw data or custom reports on a scheduled basis. Full data analysis includes in-depth profile data, chat growth analysis, chat reach, influence reach, location profiles, and content profiles. Full reports are delivered via sharable web-based reports or beautiful PDFs, if you prefer to print and distribute.