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#iconohash presents #Custserv

Scroll down for the #Custserv conversation report for March 27th, 2018 EST.

iconohash

the world's conversation archive

#Custserv for March 27th, 2018EST

01
7th

coming together

When it comes to participants, we ranked 7th among 608 conversations.

7th

participating

In terms of the number of posts, we ranked 7th out of 608 conversations that took place.

11th

amplification

This conversation ranked 11th out of 608 in terms of the amplification of ideas & content.

how we participated. Here's how participants reacted & engaged each other

Reactions
24%

Amplified

There were 196 reshares, 24% of posts, during the course of the conversation.

30%

Engaged

30% of participants in this conversation engaged each other 250 times.

35%

Content

35% of participants in this conversation shared a total of 33 unique pieces of content.

quick facts.

Here are the basic facts of the conversation for for March 27th, 2018.

0
Active
Participants
0
Posts
Total

meet the influencers the movers and shakers of #Custserv

02

the top of the list. Top influencers in the chat

IMPACT
@AlHopper_

@AlHopper_

Al Hopper
Advisor. Partner. #CX leader. #CustServ chat Tues 9pET. Husband & Dad of 2 princesses. #Veteran tel: 2109205817

@billquiseng

@billquiseng

Bill Quiseng
Your #1 Twitter resource to improve your #B2C #CustServ. For #CX insight greater than 140 characters join me on Facebook, G+ or my blog: http://billquiseng.com

@MarshaCollier

@MarshaCollier

Marsha Collier
Over 1 million

moving the conversation.

Without these participants, this conversation could not happen.

about the participants. let's take a look at everyone who show'd up

03

top professions what are they doing when they're not in #Custserv

insight

  the top participating professions
out of 45 total

marketing
management
blogger
consultant
coach

gender an estimation of what the gender break down looks like
= 1 men or women

insight

Women

Men

about the content. the best content that was shared

04

chat growth how is #Custserv growing over time?

05

want more? are you interested in the full data analysis for this chat? Full transcript? Longer view at chat growth?

Email us today at research@iconohash.com or schedule a tour of our custom reports. We'll be happy to work with you. We can provide the raw data or custom reports on a scheduled basis. Full data analysis includes in-depth profile data, chat growth analysis, chat reach, influence reach, location profiles, and content profiles. Full reports are delivered via sharable web-based reports or beautiful PDFs, if you prefer to print and distribute.