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#iconohash presents #custserv

Scroll down for the conversation report for for March 21st, 2018 EST.

392 posts tracked

iconohash

the world's conversation archive

This is #custserv. for March 21st, 2018EST

01
20th

coming together

When it comes to participants, we ranked 20th among 662 conversations.

20th

participating

In terms of the number of posts, we ranked 20th out of 662 conversations that took place.

28th

amplification

This conversation ranked 28th out of 662 in terms of the amplification of ideas & content.

how we participated. Here's how participants reacted & engaged each other

Reactions
26%

Amplified

There were 101 reshares, 26% of posts, during the course of the conversation.

1%

Engaged

1% of participants in this conversation engaged each other 3 times.

71%

Content

71% of participants in this conversation shared a total of 40 unique pieces of content.

quick facts.

Here are the basic facts of the conversation for for March 21st, 2018.

0
Active
Participants
0
Posts
Total

meet the influencers the movers and shakers of #custserv

02

the top of the list. Top influencers in the chat

IMPACT
@MyCustomer

@MyCustomer

MyCustomer.com
News and advice on sales, service, marketing and customer experience. The only resource covering the end-to-end customer journey.

@evankirstel

@evankirstel

Evan Kirstel
#B2B #Influencer Helping clients w #Social #Marketing in #Enterprise #IoT #Cloud ... #DigitalHealth: http://evirahealth.com ➡️http://linkedin.com/in/evankirstel

@CXSocialCare

@CXSocialCare

CXSocial
Clarabridge CX Social is a social media management platform helping you listen, analyze, and act on all conversations on any social channel.

moving the conversation.

Without these participants, this conversation could not happen.

about the participants. let's take a look at everyone who show'd up

03

top professions what are they doing when they're not in #custserv

insight

  the top participating professions
out of 40 total

marketing
management
training
founder
consultant

gender an estimation of what the gender break down looks like
= 1 men or women

insight

Women

Men

about the content. the best content that was shared

04
How Watson Assistant Helps You Treat Customers Like VIPs - THINK Blog
Over the last few years, digital assistants have cemented their place in our homes, helping execute routine day-to-day tasks, from turning on our televisions to telling us about “this day in history.” But these devices have also accomplished something else, they have laid the groundwork for what’s next: truly intelligent AI assistants that get to know you. Today at Think 2018, IBM introduced Watson Assistant, a smart enterprise assistant that brings together artificial intelligence (AI), cloud a

chat growth how is #custserv growing over time?

05

want more? are you interested in the full data analysis for this chat? Full transcript? Longer view at chat growth?

Email us today at research@iconohash.com or schedule a tour of our custom reports. We'll be happy to work with you. We can provide the raw data or custom reports on a scheduled basis. Full data analysis includes in-depth profile data, chat growth analysis, chat reach, influence reach, location profiles, and content profiles. Full reports are delivered via sharable web-based reports or beautiful PDFs, if you prefer to print and distribute.