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#iconohash presents #custserv

Scroll down for the #custserv conversation report for December 16th, 2017 EST.

iconohash

the world's conversation archive

#custserv for December 16th, 2017EST

01
5th

coming together

When it comes to participants, we ranked 5th among 475 conversations.

5th

participating

In terms of the number of posts, we ranked 5th out of 475 conversations that took place.

9th

amplification

This conversation ranked 9th out of 475 in terms of the amplification of ideas & content.

how we participated. Here's how participants reacted & engaged each other

Reactions
19%

Amplified

There were 102 reshares, 19% of posts, during the course of the conversation.

1%

Engaged

1% of participants in this conversation engaged each other 4 times.

89%

Content

89% of participants in this conversation shared a total of 54 unique pieces of content.

quick facts.

Here are the basic facts of the conversation for for December 16th, 2017.

0
Active
Participants
0
Posts
Total

meet the influencers the movers and shakers of #custserv

02

the top of the list. Top influencers in the chat

IMPACT
@djdoug

@djdoug

Doug Sandler ❤
Speaker, Nice Guys Finish First author, Top Overcast Biz podcast, Inc Featured , CEO http://TurnKeyPodcast.com Nice Guys on Business podcast

@ipfconline1

@ipfconline1

ipfconline
Création de Sites Internet Formation et Conseil Informatique #ecommerce #webmaster #seo #DigitalMarketing #foad #seriousgame #AI #BigData

@SmallBizResCafe

@SmallBizResCafe

Michael Lemm
Retired Navy Vet and Author of Small Business Resources Cafe blog. The Cafe Is Open. So .... Grab A Cup Of Jo & Sit Awhile!

about the participants. let's take a look at everyone who show'd up

03

top professions what are they doing when they're not in #custserv

insight

  the top participating professions
out of 36 total

marketing
consultant
management
writer
entrepreneur

gender an estimation of what the gender break down looks like
= 1 men or women

insight

Women

Men

about the content. the best content that was shared

04
Customer Service Daily
A compilation of customer service and CX articles (and more) brought to you by Shep Hyken, customer service and experience expert. by Shep Hyken

chat growth how is #custserv growing over time?

05

want more? are you interested in the full data analysis for this chat? Full transcript? Longer view at chat growth?

Email us today at research@iconohash.com or schedule a tour of our custom reports. We'll be happy to work with you. We can provide the raw data or custom reports on a scheduled basis. Full data analysis includes in-depth profile data, chat growth analysis, chat reach, influence reach, location profiles, and content profiles. Full reports are delivered via sharable web-based reports or beautiful PDFs, if you prefer to print and distribute.