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#iconohash presents #CustServ

Scroll down for the conversation report for for December 11th, 2017 EST.

725 posts tracked

iconohash

the world's conversation archive

This is #CustServ. for December 11th, 2017EST

01
3rd

coming together

When it comes to participants, we ranked 3rd among 622 conversations.

3rd

participating

In terms of the number of posts, we ranked 3rd out of 622 conversations that took place.

8th

amplification

This conversation ranked 8th out of 622 in terms of the amplification of ideas & content.

how we participated. Here's how participants reacted & engaged each other

Reactions
25%

Amplified

There were 183 reshares, 25% of posts, during the course of the conversation.

1%

Engaged

1% of participants in this conversation engaged each other 4 times.

81%

Content

81% of participants in this conversation shared a total of 58 unique pieces of content.

quick facts.

Here are the basic facts of the conversation for for December 11th, 2017.

0
Active
Participants
0
Posts
Total

meet the influencers the movers and shakers of #CustServ

02

the top of the list. Top influencers in the chat

IMPACT
@sajuks

@sajuks

Saju K
A voracious reader, Surfing through the tweet world,finding and sharing those precious tweets!! Tweet On!! ~ Saju

@ipfconline1

@ipfconline1

ipfconline
Création de Sites Internet Formation et Conseil Informatique #ecommerce #webmaster #seo #DigitalMarketing #foad #seriousgame #AI #BigData

@RockChristopher

@RockChristopher

Rock Christopher
➤#RockC enCOURAGEment #Quotes ➤#SocialMedia Brand Strategist ➤Founder #SuccessTRAIN #ThriveTOGETHER ➤Top 1% Influencer ➤President @NetVentures ➤#JoYTrain

moving the conversation.

Without these participants, this conversation could not happen.

about the participants. let's take a look at everyone who show'd up

03

top professions what are they doing when they're not in #CustServ

insight

  the top participating professions
out of 47 total

marketing
entrepreneur
manager
consultant
founder

gender an estimation of what the gender break down looks like
= 1 men or women

insight

Women

Men

about the content. the best content that was shared

04
Focus on the Customer Experience | Jabil
Go Beyond the Transaction - Understand the Journey. In this high speed and highly connected world, organizations across the board, from small to global enterprise, are thinking about the Customer Experience (Cx) and what happens to it in this digital world. Hardly anyone thinks of the Customer Experience as someone else's problem within a company, or isolated to the "Customer Service Department". Those days are long gone. Today the Cx is everyone's responsibility and must be con
Nice Guys Finish First
People over profits, customer service skills, Nice Guys Finish First, customer service bootcamp

chat growth how is #CustServ growing over time?

05

want more? are you interested in the full data analysis for this chat? Full transcript? Longer view at chat growth?

Email us today at research@iconohash.com or schedule a tour of our custom reports. We'll be happy to work with you. We can provide the raw data or custom reports on a scheduled basis. Full data analysis includes in-depth profile data, chat growth analysis, chat reach, influence reach, location profiles, and content profiles. Full reports are delivered via sharable web-based reports or beautiful PDFs, if you prefer to print and distribute.