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#iconohash presents #CustServ

Scroll down for the conversation report for for December 4th, 2017 EST.

529 posts tracked

iconohash

the world's conversation archive

This is #CustServ. for December 4th, 2017EST

01
4th

coming together

When it comes to participants, we ranked 4th among 643 conversations.

4th

participating

In terms of the number of posts, we ranked 4th out of 643 conversations that took place.

12th

amplification

This conversation ranked 12th out of 643 in terms of the amplification of ideas & content.

how we participated. Here's how participants reacted & engaged each other

Reactions
22%

Amplified

There were 115 reshares, 22% of posts, during the course of the conversation.

1%

Engaged

1% of participants in this conversation engaged each other 5 times.

84%

Content

84% of participants in this conversation shared a total of 54 unique pieces of content.

quick facts.

Here are the basic facts of the conversation for for December 4th, 2017.

0
Active
Participants
0
Posts
Total

meet the influencers the movers and shakers of #CustServ

02

the top of the list. Top influencers in the chat

IMPACT
@ATVesey

@ATVesey

Andrew Vesey
Brand/Business Junkie. Founder @BrandQuarterly & @VeseyCreative. #49ers

@SkipPrichard

@SkipPrichard

Skip Prichard
WSJ Bestselling Author The Book of Mistakes: 9 Secrets to Creating a Successful Future. http://amzn.to/2zmCV42 CEO, Speaker, Blogger. (No DM's). Tweets ≠ agree

@BrandQuarterly

@BrandQuarterly

Brand Quarterly
Content rich, visually engaging resource to help grow your company, personal & employee brands. Visit our website for your free digital magazine subscription.

moving the conversation.

Without these participants, this conversation could not happen.

about the participants. let's take a look at everyone who show'd up

03

top professions what are they doing when they're not in #CustServ

insight

  the top participating professions
out of 40 total

marketing
management
consultant
training
founder

gender an estimation of what the gender break down looks like
= 1 men or women

insight

Women

Men

about the content. the best content that was shared

04
Customer Contact Week Europe 2018 - Brand Quarterly
Building on the heritage of organising the largest and most popular global CCW event in the past 18 years, Europe’s flagship Customer Contact Week returns to the UK next March. Capitalising on our strong foothold in Europe’s customer contact community 2018 will be bigger, more innovative and interactive than ever before. If you are looking ...
Brand Quarterly - Issue 28
Give your customers a taste of something special... with help from the 90+ page ‘Experience' Issue of Brand Quarterly magazine.

chat growth how is #CustServ growing over time?

05

want more? are you interested in the full data analysis for this chat? Full transcript? Longer view at chat growth?

Email us today at research@iconohash.com or schedule a tour of our custom reports. We'll be happy to work with you. We can provide the raw data or custom reports on a scheduled basis. Full data analysis includes in-depth profile data, chat growth analysis, chat reach, influence reach, location profiles, and content profiles. Full reports are delivered via sharable web-based reports or beautiful PDFs, if you prefer to print and distribute.