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#iconohash presents #CustServ

Scroll down for the #CustServ conversation report for November 27th, 2017 EST.

iconohash

the world's conversation archive

#CustServ for November 27th, 2017EST

01
3rd

coming together

When it comes to participants, we ranked 3rd among 637 conversations.

3rd

participating

In terms of the number of posts, we ranked 3rd out of 637 conversations that took place.

7th

amplification

This conversation ranked 7th out of 637 in terms of the amplification of ideas & content.

how we participated. Here's how participants reacted & engaged each other

Reactions
31%

Amplified

There were 247 reshares, 31% of posts, during the course of the conversation.

0%

Engaged

0% of participants in this conversation engaged each other 4 times.

78%

Content

78% of participants in this conversation shared a total of 63 unique pieces of content.

quick facts.

Here are the basic facts of the conversation for for November 27th, 2017.

0
Active
Participants
0
Posts
Total

meet the influencers the movers and shakers of #CustServ

02

the top of the list. Top influencers in the chat

IMPACT
@NetVentures

@NetVentures

Net Ventures Marketing
#ThriveTOGETHER on #SuccessTRAIN | Internet Venture Business Investors | We build Your Audience, Brand, & Communities | Strategic Alliance Opportunities

@ipfconline1

@ipfconline1

ipfconline
Création de Sites Internet Formation et Conseil Informatique #ecommerce #webmaster #seo #DigitalMarketing #foad #seriousgame #AI #BigData

@MarshaCollier

@MarshaCollier

Marsha Collier
Over 1 million

moving the conversation.

Without these participants, this conversation could not happen.

about the participants. let's take a look at everyone who show'd up

03

top professions what are they doing when they're not in #CustServ

insight

  the top participating professions
out of 51 total

marketing
entrepreneur
management
director
ceo

gender an estimation of what the gender break down looks like
= 1 men or women

insight

Women

Men

about the content. the best content that was shared

04
Customer Contact Week Europe 2018 - Brand Quarterly
Building on the heritage of organising the largest and most popular global CCW event in the past 18 years, Europe’s flagship Customer Contact Week returns to the UK next March. Capitalising on our strong foothold in Europe’s customer contact community 2018 will be bigger, more innovative and interactive than ever before. If you are looking ...
AI Is Super-Charging The Customer Service World
Research shows that consumers are starting to prefer self-service to talking to a customer service agent. Ultimately, AI-powered virtual assistants help customers get answers to their questions easier and faster.

chat growth how is #CustServ growing over time?

05

want more? are you interested in the full data analysis for this chat? Full transcript? Longer view at chat growth?

Email us today at research@iconohash.com or schedule a tour of our custom reports. We'll be happy to work with you. We can provide the raw data or custom reports on a scheduled basis. Full data analysis includes in-depth profile data, chat growth analysis, chat reach, influence reach, location profiles, and content profiles. Full reports are delivered via sharable web-based reports or beautiful PDFs, if you prefer to print and distribute.