Share on Instagram  
Background Image

#iconohash presents #CustServ

Scroll down for the conversation report for for November 21st, 2017 EST.

1,387 posts tracked

iconohash

the world's conversation archive

This is #CustServ. for November 21st, 2017EST

01
5th

coming together

When it comes to participants, we ranked 5th among 625 conversations.

5th

participating

In terms of the number of posts, we ranked 5th out of 625 conversations that took place.

5th

amplification

This conversation ranked 5th out of 625 in terms of the amplification of ideas & content.

how we participated. Here's how participants reacted & engaged each other

Reactions
31%

Amplified

There were 435 reshares, 31% of posts, during the course of the conversation.

17%

Engaged

17% of participants in this conversation engaged each other 241 times.

49%

Content

49% of participants in this conversation shared a total of 96 unique pieces of content.

quick facts.

Here are the basic facts of the conversation for for November 21st, 2017.

0
Active
Participants
0
Posts
Total

meet the influencers the movers and shakers of #CustServ

02

the top of the list. Top influencers in the chat

IMPACT
@GregOrtbach

@GregOrtbach

Greg Ortbach
Digital marketing CX evangelist in #LdnOnt & Co-host of #CustServ chat Tues @ 9:00 PM EST w/ @MarshaCollier. I tweet about customer service, marketing & tech.

@ipfconline1

@ipfconline1

ipfconline
Création de Sites Internet Formation et Conseil Informatique #ecommerce #webmaster #seo #DigitalMarketing #foad #seriousgame #AI #BigData

@MarshaCollier

@MarshaCollier

Marsha Collier
Author 48

moving the conversation.

Without these participants, this conversation could not happen.

about the participants. let's take a look at everyone who show'd up

03

top professions what are they doing when they're not in #CustServ

insight

  the top participating professions
out of 57 total

marketing
entrepreneur
consultant
ceo
management

gender an estimation of what the gender break down looks like
= 1 men or women

insight

Women

Men

about the content. the best content that was shared

04
3 Interesting Insights Into E-Commerce Customer Loyalty - Marketing Charts
Monetate is out with its latest quarterly e-commerce benchmarks report [download page] for Q2 2017, and this edition highlights the behaviors of shoppers who make repeat purchases at e-commerce sites. Here are a few interesting takeaways from the analysis of more than 140 million purchases over the past year. 1. The Majority of First-Time Customers… Read More »

chat growth how is #CustServ growing over time?

05

want more? are you interested in the full data analysis for this chat? Full transcript? Longer view at chat growth?

Email us today at research@iconohash.com or schedule a tour of our custom reports. We'll be happy to work with you. We can provide the raw data or custom reports on a scheduled basis. Full data analysis includes in-depth profile data, chat growth analysis, chat reach, influence reach, location profiles, and content profiles. Full reports are delivered via sharable web-based reports or beautiful PDFs, if you prefer to print and distribute.