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#iconohash presents #custserv

Scroll down for the #custserv conversation report for November 20th, 2017 EST.

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the world's conversation archive

#custserv for November 20th, 2017EST

01
4th

coming together

When it comes to participants, we ranked 4th among 624 conversations.

4th

participating

In terms of the number of posts, we ranked 4th out of 624 conversations that took place.

4th

amplification

This conversation ranked 4th out of 624 in terms of the amplification of ideas & content.

how we participated. Here's how participants reacted & engaged each other

Reactions
34%

Amplified

There were 302 reshares, 34% of posts, during the course of the conversation.

1%

Engaged

1% of participants in this conversation engaged each other 10 times.

77%

Content

77% of participants in this conversation shared a total of 73 unique pieces of content.

quick facts.

Here are the basic facts of the conversation for for November 20th, 2017.

0
Active
Participants
0
Posts
Total

meet the influencers the movers and shakers of #custserv

02

the top of the list. Top influencers in the chat

IMPACT
@ipfconline1

@ipfconline1

ipfconline
Création de Sites Internet Formation et Conseil Informatique #ecommerce #webmaster #seo #DigitalMarketing #foad #seriousgame #AI #BigData

@GaryPHorsman

@GaryPHorsman

Gary Horsman
Specialist in Content Marketing. I Publish Twitter Tips: http://tiny.cc/TwitterTips My Blog is the SEO Notebook: http://tiny.cc/SEONotebook

@MarshaCollier

@MarshaCollier

Marsha Collier
Over 1 million

about the participants. let's take a look at everyone who show'd up

03

top professions what are they doing when they're not in #custserv

insight

  the top participating professions
out of 49 total

marketing
entrepreneur
writer
management
consultant

gender an estimation of what the gender break down looks like
= 1 men or women

insight

Women

Men

about the content. the best content that was shared

04
3 Interesting Insights Into E-Commerce Customer Loyalty - Marketing Charts
Monetate is out with its latest quarterly e-commerce benchmarks report [download page] for Q2 2017, and this edition highlights the behaviors of shoppers who make repeat purchases at e-commerce sites. Here are a few interesting takeaways from the analysis of more than 140 million purchases over the past year. 1. The Majority of First-Time Customers… Read More »

chat growth how is #custserv growing over time?

05

want more? are you interested in the full data analysis for this chat? Full transcript? Longer view at chat growth?

Email us today at research@iconohash.com or schedule a tour of our custom reports. We'll be happy to work with you. We can provide the raw data or custom reports on a scheduled basis. Full data analysis includes in-depth profile data, chat growth analysis, chat reach, influence reach, location profiles, and content profiles. Full reports are delivered via sharable web-based reports or beautiful PDFs, if you prefer to print and distribute.