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#iconohash presents #CustServ

Scroll down for the conversation report for for September 3rd, 2017 EST.

550 posts tracked

iconohash

the world's conversation archive

This is #CustServ. for September 3rd, 2017EST

01
11th

coming together

When it comes to participants, we ranked 11th among 559 conversations.

11th

participating

In terms of the number of posts, we ranked 11th out of 559 conversations that took place.

35th

amplification

This conversation ranked 35th out of 559 in terms of the amplification of ideas & content.

how we participated. Here's how participants reacted & engaged each other

Reactions
13%

Amplified

There were 70 reshares, 13% of posts, during the course of the conversation.

1%

Engaged

1% of participants in this conversation engaged each other 3 times.

96%

Content

96% of participants in this conversation shared a total of 51 unique pieces of content.

quick facts.

Here are the basic facts of the conversation for for September 3rd, 2017.

0
Active
Participants
0
Posts
Total

meet the influencers the movers and shakers of #CustServ

02

the top of the list. Top influencers in the chat

IMPACT
@Hyken

@Hyken

Shep Hyken
Shep Hyken, customer service and experience expert, keynote speaker and NYT bestselling author, helps companies deliver AMAZING customer service experiences!

@shaiberger

@shaiberger

Shai Berger
CEO of Fonolo. Call-backs for call centers. Named “Best New Technology” by Call Center Awards 2015. #cctr #custserv #cx #saas #b2b

@WorkatOrscheln

@WorkatOrscheln

Orscheln F&H Careers
Orscheln Farm and Home is a family owned retail chain celebrating over 55 years in business!

moving the conversation.

Without these participants, this conversation could not happen.

about the participants. let's take a look at everyone who show'd up

03

top professions what are they doing when they're not in #CustServ

insight

  the top participating professions
out of 39 total

marketing
management
founder
consultant
blogger

gender an estimation of what the gender break down looks like
= 1 men or women

insight

Women

Men

chat growth how is #CustServ growing over time?

05

want more? are you interested in the full data analysis for this chat? Full transcript? Longer view at chat growth?

Email us today at research@iconohash.com or schedule a tour of our custom reports. We'll be happy to work with you. We can provide the raw data or custom reports on a scheduled basis. Full data analysis includes in-depth profile data, chat growth analysis, chat reach, influence reach, location profiles, and content profiles. Full reports are delivered via sharable web-based reports or beautiful PDFs, if you prefer to print and distribute.