Share on Instagram  
Background Image

#iconohash presents #custserv

Scroll down for the conversation report for for July 27th, 2017 EST.

1,074 posts tracked

iconohash

the world's conversation archive

This is #custserv. for July 27th, 2017EST

01
6th

coming together

When it comes to participants, we ranked 6th among 659 conversations.

6th

participating

In terms of the number of posts, we ranked 6th out of 659 conversations that took place.

10th

amplification

This conversation ranked 10th out of 659 in terms of the amplification of ideas & content.

how we participated. Here's how participants reacted & engaged each other

Reactions
27%

Amplified

There were 285 reshares, 27% of posts, during the course of the conversation.

0%

Engaged

0% of participants in this conversation engaged each other 5 times.

89%

Content

89% of participants in this conversation shared a total of 100 unique pieces of content.

quick facts.

Here are the basic facts of the conversation for for July 27th, 2017.

0
Active
Participants
0
Posts
Total

meet the influencers the movers and shakers of #custserv

02

the top of the list. Top influencers in the chat

IMPACT
@ernanroman

@ernanroman

Ernan Roman
Ernan Roman President, ERDM Corp. Author, Voice of the Customer Marketing ernan@erdm.com, http://www.erdm.com, @ernanroman

@kateleggett

@kateleggett

Kate Leggett
VP and Principal Analyst at Forrester Research for CRM and Customer Service - market trends, research, opinions, best practices, technologies

@Timothy_Hughes

@Timothy_Hughes

Tim Hughes
#1 Global #Socialselling Pioneer and Innovator, Speaker - Co-Founder of Digital Leadership Associates - Views are my Mum's #Sales #Marketing

moving the conversation.

Without these participants, this conversation could not happen.

about the participants. let's take a look at everyone who show'd up

03

top professions what are they doing when they're not in #custserv

insight

  the top participating professions
out of 48 total

marketing
management
consultant
director
training

gender an estimation of what the gender break down looks like
= 1 men or women

insight

Women

Men

chat growth how is #custserv growing over time?

05

want more? are you interested in the full data analysis for this chat? Full transcript? Longer view at chat growth?

Email us today at research@iconohash.com or schedule a tour of our custom reports. We'll be happy to work with you. We can provide the raw data or custom reports on a scheduled basis. Full data analysis includes in-depth profile data, chat growth analysis, chat reach, influence reach, location profiles, and content profiles. Full reports are delivered via sharable web-based reports or beautiful PDFs, if you prefer to print and distribute.